Mailprotector has launched Shield Blueprints, a capability in its Shield email security platform that lets managed service providers define one security configuration and apply it across multiple customer organizations.
The company announced the feature on Oct. 22. Under Blueprints, a new customer organization automatically receives the partner’s default configuration, and new users inherit the matching settings. MSPs can build separate templates by industry or service tier, for example a stricter one for customers in healthcare and financial services. Administrators can also reapply a specific category of settings to existing organizations without touching unrelated ones.
Mailprotector describes three controls around bulk changes. Shield shows a summary of what will change before anything is applied, requires typed confirmation for bulk changes, and keeps individual logs for each organization. The company says this supports accountability and oversight.
Mailprotector also previewed four Shield additions due later this fall: Delegated Access, which lets users give an assistant or colleague access to manage email security without sharing passwords and logs actions under each delegate’s identity; Noise Cancellation, which unsubscribes users from mailing lists when they silence a sender; Personalization, with risk-based delivery preferences, trusted senders and first-time-sender handling; and X-ray Share Links, which share Shield’s analysis of a suspicious message through a read-only link in place of forwarding the message. Personalization and Noise Cancellation settings will be manageable through Blueprints.
Any tool that pushes one configuration to many customers also pushes a mistake to many customers, so the preview summary, typed confirmation and per-organization logs are the features an MSP should test first. The same concern applies to the management plane itself. We reported that ConnectWise suspended its cloud backup after unauthorized access to application identities, a reminder that MSP tooling is part of the attack surface MSPs answer for. Email gateways draw attacker attention too, as in the active exploitation of a Cisco Secure Email Gateway flaw. MSPs evaluating Blueprints can ask for the log format, and check that a bulk change can be traced back to the administrator who approved it.
